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    JotForm Support

    Google Spreadsheet Integration: A link can not be created

    Asked by candy on June 07, 2017 at 06:52 AM

    Our user named "eatsops" has reported us that the Google Spreadsheet Integration can not create a link in order to integrate the form.

    He told us that: Once, the form was integrated successfully. However, after hundreds of submission, the new submissions didn't appear in the integrated spreadsheet. So, he had downloaded submissions, deleted them then removed integration and re-did the integration. This time, the link can not be created. (the link is https://docs.google.com/spreadsheet/ccc?key=) as you can see the screenshot below:

     

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    JotForm Support

    Answered by Rose on June 07, 2017 at 07:36 AM

    Thank you for reporting us this problem. 

    I talked with the developer who was assigned to this ticket. The integration was tested on user side and it seems working now when re-integrate. Please inform user about re-integration once again. Until that time, I'm setting status of this ticket to Waiting4User. If the user returns you, please also update us about the current situation.