What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why link is not opening in a new tab?

    Asked by sannaser on June 07, 2017 at 09:44 AM

    hi team of jotform

    we actually use image link , but i have notice to do click dont open on new window . it is new , before it was working fine.

    i have try on my ipad on my pc , doesnt work.

    help me 

    Page URL:
    https://www.jotform.com/build/60756181830658

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kevin_G on June 07, 2017 at 11:36 AM

    I have just tested your form and this is how the link currently works: 

    I have also cleared your forms cache so you can see the latest version of your forms, could you please test again? 

    Please, let us know how it goes. 

  • Profile Image

    Answered by jotithoward on June 07, 2017 at 04:42 PM

    this is also happening in my form.  images open to new page.  text links do nothing  http://iballunited.net/iball-coaches-clinic/
  • Profile Image

    Answered by sannaser on June 07, 2017 at 05:25 PM

    Hello the problem is active , the image link does not work , Today i have read about on jotform support 

    i have 2 theory 

    1. The iframe is embedded on wordpress.com blog , and wordpress have any new restriction 

    2. Jotform is applying any new restriction to image link payments page . 

    Help to resolve , 

  • Profile Image

    Answered by sannaser on June 07, 2017 at 06:07 PM

    The problem is solved . I just updated my profile . And then the problem is solved . I came back to original  image link . Thankful 

    if you place restriction on any issue on jotform  please give alert .

     

  • Profile Image
    JotForm Support

    Answered by jonathan on June 07, 2017 at 07:15 PM

    Thank you for taking the time updating us on the status and letting us know all is good now.

    Contact us anytime should you require assistance again.

    Regards