Why link is not opening in a new tab?

  • sannaser
    Asked on June 7, 2017 at 9:44 AM

    hi team of jotform

    we actually use image link , but i have notice to do click dont open on new window . it is new , before it was working fine.

    i have try on my ipad on my pc , doesnt work.

    help me 

    Jotform Thread 1166052 Screenshot
  • Kevin Support Team Lead
    Replied on June 7, 2017 at 11:36 AM

    I have just tested your form and this is how the link currently works: 

    Why link is not opening in  a new tab?  Image 1 Screenshot 20

    I have also cleared your forms cache so you can see the latest version of your forms, could you please test again? 

    Please, let us know how it goes. 

  • jotithoward
    Replied on June 7, 2017 at 4:42 PM

    this is also happening in my form.  images open to new page.  text links do nothing  http://iballunited.net/iball-coaches-clinic/
  • sannaser
    Replied on June 7, 2017 at 5:25 PM

    Hello the problem is active , the image link does not work , Today i have read about on jotform support 

    i have 2 theory 

    1. The iframe is embedded on wordpress.com blog , and wordpress have any new restriction 

    2. Jotform is applying any new restriction to image link payments page . 

    Help to resolve , 

  • sannaser
    Replied on June 7, 2017 at 6:07 PM

    The problem is solved . I just updated my profile . And then the problem is solved . I came back to original  image link . Thankful 

    if you place restriction on any issue on jotform  please give alert .

     

  • jonathan
    Replied on June 7, 2017 at 7:15 PM

    Thank you for taking the time updating us on the status and letting us know all is good now.

    Contact us anytime should you require assistance again.

    Regards