How can I remove the JotForm banner?

  • selfiephotobooth
    Asked on June 7, 2017 at 9:53 AM

    Your pricing is crazy just to have your banner remove. 

  • Support_Management Jotform Support
    Replied on June 7, 2017 at 9:57 AM

    I'm afraid there's no other way to remove the JotForm Footer branding other than upgrading to any of our paid plans. I know users may find our pricing crazy but if you start comparing JotForm with other platforms on the same line of business, you'd realize that you're getting more out of our free plan compared to others.

    The branding has always been there for free plan users - It was just re-designed to be a static footer at the bottom of your forms as opposed to a text underneath the Submit button.

    In case you have more questions, don't hesitate to get back to us.

  • selfiephotobooth
    Replied on June 7, 2017 at 10:48 AM

      I understand the need for Jotform to try to get as many paying customers on board as they can, after all, you are in business to make a profit.  Having said that, we all know that part of the strategy to achieve this was to redesign the branding by making it big enough so that it overpowers the form as another user mentioned.

    Many free users, myself included, don't really need all of the features offered in the paying plans.  We don't receive more than a 100 inquires per month because if we did, the price point will be a non issue.  Don't get me wrong, I'm more than willing to pay, but no more than $50 annually for the same free service and even with the same old branding, but not $228.00 for a contact form.  I mention all of this with the sole intention of calling this to the attention of someone at jotform to see if they may consider a different price point for customers like myself.

  • selfiephotobooth
    Replied on June 7, 2017 at 10:55 AM

    Please make this thread public and not private let the users have a say it may help the cause.

  • Kiran Support Team Lead
    Replied on June 7, 2017 at 12:08 PM

    As per your request, we have made the thread as public and open for discussion. 

    Thanks!