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    Google Spreadsheet integration: no submissions have come through since 6/1.

    Asked by lauradore on June 07, 2017 at 02:27 PM
    There also seems to be an issue with the Google Docs integration over the past week. No submissions have come through there since 6/1.
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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 02:31 PM

    I believe, you are referring to this form: http://www.jotform.us/form/61403948033149 

    I have manually synced the Google Spreadsheet to push all the missing submissions. If the problem continues, you will need to remove the integration, and setup a new one: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

     

    All previous data will be automatically updated in the new spreadsheet. Let us know if you need more help on this.

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    Answered by lauradore on June 07, 2017 at 03:43 PM
    The sync did work and the 3 entries that had previously not synced are
    there now. I'll keep checking to make sure everything is going through.

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    JotForm Support

    Answered by BDAVID on June 07, 2017 at 04:50 PM

    Glad to know that. Open a new thread if you need anything else.