Questions regarding File Upload limit

  • Kgr0up
    Asked on June 7, 2017 at 5:10 PM

    I am working on a form that works around uploads mainly, and would like to know:

    Is there a limit on the nuber of many uploads per submission and per form?

    Is there a time limit to have the upload in your server?

    If I don´t set a size limit of the file, what is the size limit (guess you do set one even if I don´t)

     

    Thanks

  • Mike_G JotForm Support
    Replied on June 7, 2017 at 6:45 PM

    Most of the answer to your question is found in this guide: Changing-the-File-Upload-Size-Limit

    The form doesn't have a limit when it comes to how many uploads it can take. However, there is an Upload Size Limit for your account based on your plan subscription.

    You can free up some Upload Size Limit by deleting submissions.

    You can choose to download the uploaded files before deciding to delete the submission associated with it.

    How-to-Download-the-Submission-Files

    There is also not time limit in our server to save your uploaded files. As long as you do not delete it, it will just stay in our server.

    Please note that deleted submission (together with the data) is no longer recoverable.

    I hope this helps. If you have any further questions, please do not hesitate to contact us again anytime.

     

    Thank you.