What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Questions regarding File Upload limit

    Asked by Kgr0up on June 07, 2017 at 05:10 PM

    I am working on a form that works around uploads mainly, and would like to know:

    Is there a limit on the nuber of many uploads per submission and per form?

    Is there a time limit to have the upload in your server?

    If I don´t set a size limit of the file, what is the size limit (guess you do set one even if I don´t)

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Mike_G on June 07, 2017 at 06:45 PM

    Most of the answer to your question is found in this guide: Changing-the-File-Upload-Size-Limit

    The form doesn't have a limit when it comes to how many uploads it can take. However, there is an Upload Size Limit for your account based on your plan subscription.

    You can free up some Upload Size Limit by deleting submissions.

    You can choose to download the uploaded files before deciding to delete the submission associated with it.

    How-to-Download-the-Submission-Files

    There is also not time limit in our server to save your uploaded files. As long as you do not delete it, it will just stay in our server.

    Please note that deleted submission (together with the data) is no longer recoverable.

    I hope this helps. If you have any further questions, please do not hesitate to contact us again anytime.

     

    Thank you.