What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I paid twice I what info do you require to check this out

    Asked by jacksonframes on June 07, 2017 at 09:46 PM
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    JotForm Support

    Answered by liyam on June 07, 2017 at 11:01 PM

    Hello jacksonframes,

    I checked your account but it only shows one charging has been made on your account. Can you give us an invoice ID of the two charges made?

    Thanks.