What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is enabled but when I test it, its shows disabled

    Asked by Known_nameee on June 07, 2017 at 10:48 PM
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    JotForm Support

    Answered by Jan on June 08, 2017 at 02:55 AM

    Your account is currently suspended. Our phishing tool suspended your account automatically.

    I checked your form and I found out that you are using it to collect login credentials. This is not allowed in JotForm. Please check our terms of use.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    We can only activate your account if you allow us to delete the guilty fields.

    We'll wait for your confirmation. Thank you.