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khairul amryAsked on June 8, 2017 at 1:04 AM
Greeting.
I'm amry, from Malaysia. May I ask why my jotform account become Autosuspended and my form become disable?
I not sure when this happen, but recently i try edit my form and put input form for "Password",
Does this is a cause my account Autosuspended?Can this problem recovered?
Thank You.
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Ashwin JotForm SupportReplied on June 8, 2017 at 3:04 AM
Hello khairul,
Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.
Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.
I'm sorry for the trouble caused to you.
Thank you!