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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my username?

    Asked by Sunset7461 on June 08, 2017 at 01:23 AM

    How do I change my user name?

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    JotForm Support

    Answered by Charlie on June 08, 2017 at 03:11 AM

    Hi,

    You cannot change your username directly, but we can do that for you. Please provide us the username you want. Please note that if you are using the custom URL feature, the current custom URL will no longer work and you need to recreate it after your username has been changed. To learn more about the custom URL feature, you can check this guide: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    To check if the username you want is available, you can use the signup page as a validation. Here's an example:

     

    I hope that helps. 

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    Answered by Sunset7461 on June 08, 2017 at 04:43 PM
    Can I change to AmazingHawaiiWeddings as my user name please. Mahalo,  Carolyn Rose de HarneEvents Director & Visual Designer, CWC, MBAWaimanalobeachcottagesFacebook  AmazingHawaiiweddingsFacebookwww.amazinghawaiiweddings.com www.waimanalobeachcottages.com Toll Free 1+(866) 433-4122Fax 1+(888)306-6287Office 808 427-9948Cell 808 756-3141See our reviewshttp://www.theknot.com/Vendors/Beach-Wedding-Planners-Hawaii-Wedding-Packages/Profile/WeddingPlanners/195/553530/Profile?g=0#reviews
    ...
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    JotForm Support

    Answered by Mike_G on June 08, 2017 at 06:23 PM

    As you have requested, I have changed your account username from Sunset7461 to AmazingHawaiiWeddings.

    If you have other questions or concerns, please do not hesitate to contact us again anytime.

    Thank you.

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    Answered by Sunset7461 on June 09, 2017 at 04:43 PM
    Thank you very much!!! Mahalo,  Carolyn Rose de HarneEvents Director & Visual Designer, CWC, MBAWaimanalobeachcottagesFacebook  AmazingHawaiiweddingsFacebookwww.amazinghawaiiweddings.com www.waimanalobeachcottages.com Toll Free 1+(866) 433-4122Fax 1+(888)306-6287Office 808 427-9948Cell 808 756-3141See our reviewshttp://www.theknot.com/Vendors/Beach-Wedding-Planners-Hawaii-Wedding-Packages/Profile/WeddingPlanners/195/553530/Profile?g=0#reviews
    ...