How can I free up space for my account's Available Space limit?

  • monicqa
    Asked on June 8, 2017 at 5:12 AM

    How do I empty space from my form? I dont want to upgrade.

  • Support_Management Jotform Support
    Replied on June 8, 2017 at 5:48 AM

    You may free up some space by deleting submissions that have associated file uploads in it. However, be mindful that this process can not be undone.

    Here's a snippet from the guide I'm linking below:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    How can I free up space for my accounts Available Space limit? Image 1 Screenshot 20

    Complete guide: How-to-Delete-Form-Submission-Data 

    So I strongly urge you to make a backup copy of your Submission Data just in case you'd still need them. There are plenty of ways to do that, feel free pick one that will work for you:

    Related guides:

    How-to-export-all-of-your-data-at-once

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files