What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delete account

    Asked by Martyn875 on June 08, 2017 at 06:07 AM
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    Answered by yigitusta9 on June 08, 2017 at 06:42 AM

    Hi,

    If you mean the JotForm branding under your forms, you can remove that by upgrading account.

    If you meant something else, could you be more specific about the issue?

     

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    Answered by Martyn875 on June 08, 2017 at 06:49 AM

    Yes, it is ridiculous, the old one was OK and I think perhaps encouraged users to perhaps upgrade, your new policy just puts them off even trying it!

    I now just want to delete the account as per the clients request, the client has decided not to go with jotform but look for an alternative, so can you please just tell me how to delete this account please.

    As I am now aware of this new policy I will advise them about it before they sign up and let them make their own decision.

     

    many thanks

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    Answered by Sven on June 08, 2017 at 08:35 AM

    Hi, 

    Your account has now been deleted, as per your request.

     

    Thank you!