What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dynamic QR Code Widget: Not reading Prtuguease characters properly

    Asked by padretojo on June 08, 2017 at 06:27 AM

    Also that are an other problem. The dynamic code dont accept some letters: ç, á, à ecc, in Portuguease language.

    Is there a solution?

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    JotForm Support

    Answered by Nik_C on June 08, 2017 at 06:37 AM

    I checked this issue and I was able to replicate this issue.

    I will forward this thread to our backend team for further checking. We will inform you once the issue is resolved.

    Thank you for reporting it.

     

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    JotForm Support

    Answered by widgets on June 20, 2017 at 03:46 AM

    Hi, the problem has already been fixed you can try to input those characters now. Please give it a try and let us know if the problem persist.

    Regards,
    Widget Team

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    Answered by seminarioviseu on June 29, 2017 at 04:47 AM

    Hi!

    The characters "ó, ç", etc. still do not look good.

    A symbol "?" appears instead of them.

    Thanks!

    António

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    JotForm Support

    Answered by Nik_C on June 29, 2017 at 05:38 AM

    Could you please try again since when I tested those characters were showing properly:

    -Here is my form:

    -Here is the text read through QR reader:

    If the issue persists, please try clicking the Update button of the widget:

    Or try re-adding the widget to the form so it will pick up the fix done by our colleagues from widget team.

    Please let us know how it worked.

    Thank you!

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    Answered by padretojo on June 29, 2017 at 11:31 AM

    Ok My problem is about reading QRcodes with "QRDroid".

    With other APP readers its ok.

    thanks a lot!

    António

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    JotForm Support

    Answered by Nik_C on June 29, 2017 at 12:47 PM

    Thank you for letting us know, I used QR Code Reader, for your information.

    Thank you!