What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is disabled and I need to use my form

    Asked by Hnewsome23 on June 08, 2017 at 10:48 AM

    It has been 3 days since my forms have been disabled I have yet to get a response. I need my forms.....

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    JotForm Support

    Answered by Aury on June 08, 2017 at 12:31 PM


    I have checked this account, the two built forms are active and working fine. If you are referring to a different account which is desabled, kindly let us know the username, so then we will be able to look into the issue and provide accurate information.

    Thank you and Regards.