What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form works in Chrome and Mozilla, but not in Internet Explorer. Help!

    Asked by kristithompson on June 08, 2017 at 11:16 AM


    The next/back buttons do not work in internet explorer.

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    JotForm Support

    Answered by ashwin_d on June 08, 2017 at 01:04 PM

    Hello kristithompson,

    I'm sorry for the trouble caused to you. 

    I did test your form in IE 11 and I am unable to replicate the issue you are having. I was able to click on the next button and it took me to next page. The Back/Next button of your form seems to work as expected. Please check the screenshot below:


    Please let us know the version of IE you are using and we will try to replicate the issue.

    We will wait for your response.

    Thank you!