What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel subscription

    Asked by jessicasansom on June 08, 2017 at 12:15 PM
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    JotForm Support

    Answered by ashwin_d on June 08, 2017 at 01:57 PM

    Hello jessicasansom,

    Upon your request, I have cancelled your bronze monthly subscription plan. You will not be billed again but your account will stay bronze until June 18, 2017 for the time you have already paid. After this date, your account will automatically downgrade to free plan.

    Thank you!