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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edited submissions do not trigger email notifications anymore

    Asked by TFormation on June 08, 2017 at 12:44 PM

    Once upon a time, my forms would send notifications for edited submissions with the word 'edit' in the subject. My forms no longer send these notifications for edited submissions. How can I correct this issue? I need edit notifications because they feed into another app. Thank you.

    Page URL:
    https://form.jotform.com/52324559118961

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    JotForm Support

    Answered by AIDAN on June 08, 2017 at 02:14 PM

    I have checked your form and found that you have the send on edit feature turned off, which explains what you kindly described:

    Turning it back on should resolve the issue.

    I hope this helps. If you need further assistance please let us know. Thank you.