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  • Profile Image

    Photo widget is no longer working

    Asked by restoringhearts1 on June 08, 2017 at 01:03 PM

    See my bookkeeping form.  the widget no longer works.  It was fine in the free jot form account, upgraded and now it doesn't work.  I created a new form to see if the form was corrupted somehow and it still isn't working.  I tried from multiple devices, still not working.  Rebooted devices, still not working, cleared cache, still not working.

     

    HELP!!

     

     

    Page URL:
    https://form.jotform.us/restoringhearts1/rhm-bookkeeping

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    JotForm Support

    Answered by BJoanna on June 08, 2017 at 02:27 PM

    I have cloned your form and Take Photo widget is working on my form. I have also created new form and it is working there as well. Here is my cloned form: https://form.jotformpro.com/71586027887975 

    I have clear your form cache. Please update the widgets on your forms to see if that will resolve your issue. 

    Hope this will help. Let us know if you need further assistance.