Photo widget is no longer working

  • restoringhearts1
    Asked on June 8, 2017 at 1:03 PM

    See my bookkeeping form.  the widget no longer works.  It was fine in the free jot form account, upgraded and now it doesn't work.  I created a new form to see if the form was corrupted somehow and it still isn't working.  I tried from multiple devices, still not working.  Rebooted devices, still not working, cleared cache, still not working.

     

    HELP!!

     

     

  • BJoanna
    Replied on June 8, 2017 at 2:27 PM

    I have cloned your form and Take Photo widget is working on my form. I have also created new form and it is working there as well. Here is my cloned form: https://form.jotformpro.com/71586027887975 

    I have clear your form cache. Please update the widgets on your forms to see if that will resolve your issue. 

    Photo widget is no longer working Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance.