Not receiving email notifications

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    anitahodzic
    Asked on July 27, 2012 at 12:33 AM

    I am not receiving email notification of any forms that I have.  I haven't changed any settings at all and all of a sudden I was getting none.  When I logged in and checked the reports, I clearly have had submissions that I wasn't aware of.

    Can you please help with this issue?

     

    thanks!

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    pinoytech
    Answered on July 27, 2012 at 01:40 AM

    Hi,

    Sorry for the inconvenience that may have caused. Regarding on this matter, can you please set your Form's notification Email address to noreply@jotform.com and do let us know if this solution fixed the problem or not so we can further assist you.

    Thank you!

     

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    anitahodzic
    Answered on July 27, 2012 at 01:47 AM
    I have done so.
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    pinoytech
    Answered on July 27, 2012 at 01:57 AM

    Is everything working fine now? 

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    anitahodzic
    Answered on July 29, 2012 at 03:49 PM

    working now thanks!

     

    I've missed about 30 estimate requests as a result of this error though. 

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    pinoytech
    Answered on July 29, 2012 at 04:16 PM

    Good to hear that your form is working properly now.

    If you need our assistance again, feel free to contact us anytime.

    Have a good day!