Not receiving email notifications

anitahodzic
Asked on July 27, 2012 at 12:33 AM
I am not receiving email notification of any forms that I have. I haven't changed any settings at all and all of a sudden I was getting none. When I logged in and checked the reports, I clearly have had submissions that I wasn't aware of.

Can you please help with this issue?

thanks!
Page URL:
http://bahousecleaning.com/house-cleaning-oakland-estimate.htm
pinoytech
Answered on July 27, 2012 at 01:40 AM

Hi,

Sorry for the inconvenience that may have caused. Regarding on this matter, can you please set your Form's notification Email address to noreply@jotform.com and do let us know if this solution fixed the problem or not so we can further assist you.

Thank you!
anitahodzic
Answered on July 27, 2012 at 01:47 AM

I have done so.
pinoytech
Answered on July 27, 2012 at 01:57 AM

Is everything working fine now?
anitahodzic
Answered on July 29, 2012 at 03:49 PM

working now thanks!

I've missed about 30 estimate requests as a result of this error though.
pinoytech
Answered on July 29, 2012 at 04:16 PM

Good to hear that your form is working properly now.

If you need our assistance again, feel free to contact us anytime.

Have a good day!