What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving email notifications

    Asked by anitahodzic on July 27, 2012 at 12:33 AM

    I am not receiving email notification of any forms that I have.  I haven't changed any settings at all and all of a sudden I was getting none.  When I logged in and checked the reports, I clearly have had submissions that I wasn't aware of.

    Can you please help with this issue?

     

    thanks!

    Page URL:
    http://bahousecleaning.com/house-cleaning-oakland-estimate.htm

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    Answered by pinoytech on July 27, 2012 at 01:40 AM

    Hi,

    Sorry for the inconvenience that may have caused. Regarding on this matter, can you please set your Form's notification Email address to noreply@jotform.com and do let us know if this solution fixed the problem or not so we can further assist you.

    Thank you!

     

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    Answered by anitahodzic on July 27, 2012 at 01:47 AM
    I have done so.
  • Profile Image

    Answered by pinoytech on July 27, 2012 at 01:57 AM

    Is everything working fine now? 

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    Answered by anitahodzic on July 29, 2012 at 03:49 PM

    working now thanks!

     

    I've missed about 30 estimate requests as a result of this error though. 

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    Answered by pinoytech on July 29, 2012 at 04:16 PM

    Good to hear that your form is working properly now.

    If you need our assistance again, feel free to contact us anytime.

    Have a good day!