What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I clicked complete on an incomplete payment, will the money still go into my paypal account

    Asked by modea on June 08, 2017 at 04:03 PM
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    JotForm Support

    Answered by Kiran on June 08, 2017 at 05:49 PM

    No. Clicking on Complete Submission button will not process the payment. However, the post submission processes like sending the notifications/autoresponders will be sent. Please refer to the guide below that can help you with more information on incomplete payments.


    Please get back to us if you need any further assistance. We will be happy to help.