What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    WE have a subscription on a Visa Card where the employee is no longer with our office and her credit card has since been cancelled.

    Asked by Angela White  on June 08, 2017 at 06:59 PM
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    JotForm Support

    Answered by AIDAN on June 08, 2017 at 08:16 PM

    I have checked for accounts associated with your email address but I only found a guest account with no forms.

    Could you please provide us with the account username in question, or the email associated with it, or the ID or URL of one of its forms, along with the specific request that you have about it, in order to inspect and assist you further?

    Thank you in advance. We are awaiting your reply.