What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Would like the ability to download a list of sub-users along with the shared forms and folders for each sub-user

    Asked by WheatonCollegeForms on June 09, 2017 at 10:05 AM

    How do I download (export) a list of my sub accounts.

    Sandy Nielsen

    Wheaton College Jotform Administrator

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    JotForm Support

    Answered by david on June 09, 2017 at 11:54 AM

    There is no way to download a list of sub-user account, however, you can copy the list from the sub-user account section:

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User

    Each user would appear in your Users List as shown below:

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    Answered by WheatonCollegeForms on June 09, 2017 at 02:08 PM

    I would like to enter downloading users and their access as a feature request.  It is very difficult administrating your program in a company setting where I can't list users and what they can access.  This need to be, at the very least, a downloadable .csv file with each folder or form separated by a comma.

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    JotForm Support

    Answered by david on June 09, 2017 at 02:20 PM

    I will submit a feature request to our developers.  Since this is not a very common request, I cannot say if or when this feature will be added.  If there are any updates to this request, we will let you know via this thread.