We are having issues with Sender Names on Forms

  • jstouttriad
    Asked on June 9, 2017 at 10:31 AM

    When we put the form sender name as the person submitting the form, it just defaults back to JotForms. We need to be able to put the name on the sender for our back end needs. 

  • John_Benson
    Replied on June 9, 2017 at 12:47 PM

    Are you referring to the Sender Name in the Notification Emails settings? See image below:

    We are having issues with Sender Names on Forms Image 1 Screenshot 20

    If not, please provide us the form ID or form link and a screenshot so we can assist you properly. To add a screenshot to the Forum Support, please follow this guide: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum

    If you have questions, please contact us again. Thank you.