What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are having issues with Sender Names on Forms

    Asked by jstouttriad on June 09, 2017 at 10:31 AM

    When we put the form sender name as the person submitting the form, it just defaults back to JotForms. We need to be able to put the name on the sender for our back end needs. 

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    JotForm Support

    Answered by John_Benson on June 09, 2017 at 12:47 PM

    Are you referring to the Sender Name in the Notification Emails settings? See image below:

    If not, please provide us the form ID or form link and a screenshot so we can assist you properly. To add a screenshot to the Forum Support, please follow this guide: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum

    If you have questions, please contact us again. Thank you.