We are having issues with Sender Names on Forms

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    Asked on June 09, 2017 at 10:31 AM

    When we put the form sender name as the person submitting the form, it just defaults back to JotForms. We need to be able to put the name on the sender for our back end needs. 

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    Answered on June 09, 2017 at 12:47 PM

    Are you referring to the Sender Name in the Notification Emails settings? See image below:

    If not, please provide us the form ID or form link and a screenshot so we can assist you properly. To add a screenshot to the Forum Support, please follow this guide: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum

    If you have questions, please contact us again. Thank you.