What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    dropbox saving help

    Asked by MissStockholm on June 09, 2017 at 11:19 AM

    Hi there, when someone fills my form in online I would like a copy of their completed form to be sent to my email but also to my Dropbox. I have tried the integration tool but nothing appears in my dropbox when I send test forms. cna you help me?



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    JotForm Support

    Answered by david on June 09, 2017 at 01:31 PM

    I tested our dropbox integration and it looks to be working. 

    I tested with both an existing integration and a newly setup one.  Both sent sent the submission data PDF and files to Dropbox.

    I checked your form and it does look connected.  Try removing the integration and added it back once again.  If the files are still not forwarded, let us know and we will look in to this further.