What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I create a successful survey

    Asked by langelarroyo on June 09, 2017 at 12:20 PM

    I'm lost in trying create a new form. Help for I can be a secret shopper

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    JotForm Support

    Answered by Jim_R on June 09, 2017 at 01:55 PM

    I'm afraid a general question like this can only be answered by you as the owner of the forms you're about to create. The least we could do is to provide some related articles and guides that will serve as your guideline on how to create a form.

    Related guides:

    How-to-create-your-first-web-form

    10-Best-Practices-for-Web-Forms

    Getting-Started-with-JotForm

    How-to-Create-Better-Forms

    If it's a survey you will be building, these guides below are leaning more towards survey forms so I'm sure they will help.

    A-Guideline-to-Create-the-Perfect-Survey-Form-Part-1

    A-Guideline-to-Create-the-Perfect-Survey-Form-Part-2

    How-to-Create-a-Solid-Customer-Satisfaction-Survey 

    If there's anything specific that you would like to ask, say, a feature/option that isn't working as intended, etc., let us know so we can help you.