What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Over SSL Quota - How??? My form does not use SSL.

    Asked by cpsmlaw on July 27, 2012 at 01:39 PM

    My Account is not set up to use any Secure Form, yet we have reached our quota. How can that be? Please see below the Box is NOT checked. Please advise. Thank you.


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    Answered by gori-mathew on July 27, 2012 at 01:56 PM


    You have reached the SSL quota allocated with 11 out of 10 form submissions that is allowed .You need either to disable your ssl froms or upgrade to Premium to get more SSL quota (Click here to upgrade).

    To disable SSL submissions, just change the https:// prefix in the JotForm URL found in your embed code into http:// (without the "s").

    I have removed 5 form submissions from the counter and activated your account but note this can only be done once.

    lets know if you need further support