Why the whole form is not shown anymore as it did before?

  • Profile Image
    Gernot Schmidt 
    Asked on June 09, 2017 at 04:53 PM

    Hi,

    your form worked well even on mobile devices but now for no known reason most of the form is missing. Works great on desktop browsers but misses much on mobile ones.

    Do you have any idea why?

    Thanks and regards

     

  • Profile Image
    Jan
    Answered on June 09, 2017 at 05:58 PM

    I was able to replicate the issue on my desktop PC when I adjusted the browser window. Please try to re-embed the form using the iFrame method. Here's a guide: Getting-the-form-iFrame-code.

    Also, I recommend you add the Mobile Responsive widget to your form. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    Hope that helps. Let us know if you're still having issues. Thank you.