What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    retrieve a lost form

    Asked by Tamara on July 27, 2012 at 02:31 PM

    Inadvertantly I created a form and embeded it into my website before realizing I was using jotforms as a guest, now I cannot receive the submissions to my email. Is there anyway to retrieve this form and add it to my account? 

    User name is nannynest or email loveyournanny@gmail.com

    This is the link to the that I need 


    Page URL:

  • Profile Image

    Answered by pinoytech on July 27, 2012 at 02:35 PM


    I have now transferred this form in to your registered account. You can check your account now.

    If you need our assistance again, feel free to contact us anytime.

    Thank you!

  • Profile Image

    Answered by caravanserai on July 30, 2012 at 03:27 AM

    Help! I have done exactly the same thing.

    The form I created as a guest is at:


    I now have a username: caravanserai and my email address is jessicapigg@gmail.com.

    I would be so grateful for your help!

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 30, 2012 at 03:41 AM


    I have moved the said form to your account. If you're having problems, log out your JotForm account then log back in.

    Please do not hesitate to open a new thread if you have other issues that need attention.

  • Profile Image

    Answered by NannyNest on July 31, 2012 at 02:56 PM

    Thank you!

  • Profile Image

    Answered by gori-mathew on July 31, 2012 at 03:18 PM

    Welcome and we are glad to know that you are working fine.

  • Profile Image

    Answered by MassDHE on August 08, 2012 at 04:40 PM

    Hi -- Same problem here. Can you please move the form I created to my account?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 08, 2012 at 07:30 PM


    What is the URL of the form you want to be moved to your account?

  • Profile Image

    Answered by MassDHE on August 09, 2012 at 10:12 AM
    It showed up for me in my account after I logged out and back in again. All set.
  • Profile Image

    Answered by guest_22875671381057 on October 14, 2012 at 03:55 PM

    Thank you JotForm! :)

  • Profile Image

    Answered by guest_23545380962054 on December 20, 2012 at 02:42 PM

    Hello! :)

    May I ask you to transfer this form: http://www.jotformeu.com/form/22651321192344 to the following registered account too: mr_black_rose. I thought I lost it forever! Thanks!

    Happy holidays! :)

  • Profile Image

    Answered by fxr on December 20, 2012 at 03:26 PM


    Could you please open a new request for your issue.

    Also,  we will need some verification from that accounts owner that we can move it to your account, so include details of that in your request.

  • Profile Image

    Answered by harada on April 17, 2014 at 02:19 PM

    Same here :P




  • Profile Image
    JotForm Support

    Answered by BDAVID on April 17, 2014 at 04:35 PM

    Hi Harada, this is an old thread, please open a new thread, provide as much details as you can about the issue you are having with your forms, we will be glad to assist you. 

  • Profile Image

    Answered by prabhat  on May 05, 2015 at 06:38 AM

    i lost my form and my formid  is so please send all detail in my above given my mail id