The checkbox data is not prepopulated on the second form

  • ashcreighton
    Asked on June 10, 2017 at 3:29 AM

    I can get this to work for text fields but not for checkboxes; I've been trying for hours. It's definitely picking up the checkbox option (and displaying it in the resulting URL), however when I open the new form, no box is selected :( Can you help me with this? For reference, my form is at https://form.jotform.us/71586711502151 -- thank you very much :)

  • Helen
    Replied on June 10, 2017 at 6:15 AM

    Hello,

    Thank you for contacting us.

    I have cloned your form and tested on my side and could replicate the same issue with you. The checkbox field did not prepopulate on the second form.

    So, I have escalated this issue to our developers. If we have an update, we will inform you as soon as possible.

    If you have any questions or issue, please do not hesitate to contact us.

  • NeilVicente
    Replied on June 12, 2017 at 6:30 AM

    Hi there,

    This is now fixed.

    Cheers!

  • ashcreighton
    Replied on June 12, 2017 at 12:43 PM
    Wonderful - thank you!!!
    JotForm wrote:
    ...
  • Sven
    Replied on June 12, 2017 at 1:31 PM

     

    You're very welcome, let us know if you need any further help.