What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about number of forms that can be submitted

    Asked by ken  on June 10, 2017 at 04:10 AM



    I am experimenting with your form builder. I see that number of fields is 10 - fine.  No problem with that.  But I also read Number of form entries - 100.


    Can you tell me what that means?  Does that mean that we can only submit 100 forms via our website then the application is redundant?  


    Grateful for clarification.



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    JotForm Support

    Answered by aubreybourke on June 10, 2017 at 04:52 AM

    The number of allowed fields on the free plan is unlimited.

    The number of submissions on the free plan is 100 per month. That means once somebody presses the submit button the count is incremented by one. 

    If you reach 100 submissions you wont be able to submit another temporarily.


    You have two options in this case:

    1. Upgrade your account to a plan with a higher submissions limit. You can compare plans here: https://www.jotform.com/myaccount/billing 

    2. Wait until the first of the month. Because the count is reset on the 1st of each month.