What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the account name and email associated with my form?

    Asked by Wayneacct5 on June 10, 2017 at 09:41 AM
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    JotForm Developer

    Answered by Helen on June 10, 2017 at 11:08 AM


    Thank you for contacting us.

    We can change your username on our side. Please provide us with the new username that you would like to use, it should be available for us to make the change, a good way to know, if the username is available by checking it on the sign-up page: https://www.jotform.com/signup 

    Type the username that you would like to use and it should tell you if this is either available or not.

    You can change your JotForm account email in your My Accounts Profile page

    You can go to your account page via this link: http://www.jotform.com/myaccount/

    I hope it helps. Please let us know if you need any further assistance.

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    Answered by Wayneacct5 on June 10, 2017 at 11:43 AM
    KHSalumni would be my choice. Thanks!
    Sent from my iPhone
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    JotForm Support

    Answered by Jim_R on June 10, 2017 at 04:55 PM

    Your username has been changed from Wayneacct5 to KHSalumni as requested. Just logout then log back in using your new username to confirm.

    Just to add, in case you're using Custom URLs, your previous URLs will stop working. Should you wish to set it up with your new username, set them up again within the Form Builder.

    Complete guide: How-to-Create-a-Custom-URL-of-a-Form

    If you're not using Custom URLs, then you may ignore this part.