What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Instead of paying for one month, I paid for 12 months

    Asked by lazarusjohn on June 10, 2017 at 11:28 AM

    Hi I tried to upgrade for one month to bronze, instead of paying for a month - I paid for 12 months

    Would like to pay just for one month. can you please refund remaining 11 months. 

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    JotForm Support

    Answered by Aury on June 10, 2017 at 12:54 PM


    This issue is solved already in an email I just answered.

    If you have additional questions, please let us know.