What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working on website

    Asked by Cinnamon  on June 10, 2017 at 03:51 PM

    im also locked out of my account. The password i was using did not work

    Page URL:

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    JotForm Support

    Answered by aubreybourke on June 10, 2017 at 04:50 PM

    I have re-activated your account.

    Please note that your forms were suspended for requesting credit card information. That is forbidden and you must delete the parts of your form that do this immediately.

    If you fail to do this the system will detect you are in violation and disable your account again.