FaceBook losing parameters in link placed in post!

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    Advolink1
    Asked on June 10, 2017 at 06:41 PM

    How do I prevent FaceBook from truncating variables passed in link.  Here is link being submitted to FaceBook: 

    https://form.jotform.us/71606548900154?referralEmail=123grdwebmaster@gmail.com

     

    This link works great on web, but fails to pass referralEmail in FaceBook to appropriately send notification to correct distributor.

     

    Please advise.

     

    Denise

  • Profile Image
    EltonCris
    Answered on June 10, 2017 at 09:11 PM

    Hello Denise,

    Facebook truncates long text and URLs and there's nothing we can do about it. However, the actual URL is actually not truncated when you open it.

    I tried posting your URL on my FB and the URL parameters are still there and it is populating the field when visited.

    Hope this clears your question.

  • Profile Image
    Advolink1
    Answered on June 10, 2017 at 09:51 PM

    Thank you.

    Is there a way to remove the text "Please click the link to complete this form" that is under my form name TotalCare?  See the lowest red arrow in the above image. 

    Denise

  • Profile Image
    EltonCris
    Answered on June 10, 2017 at 11:09 PM

    Sorry but that's not possible if you are using the form URL. That is hard coded in the form source code. 

    You can only change it when you download your form source code and modify it. Here's how to download your form source code

    Alternatively, you can also embed the form on your website. This works better.