What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    pdfs not being consistantly delivered to dropbox. need a fix asap. is this a known issue?

    Asked by tazola on July 27, 2012 at 06:01 PM
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    JotForm Support

    Answered by Mike_T on July 27, 2012 at 06:34 PM

    Thank you for contacting us.

    This is not a common issue. I have tried to reproduce it, but I was not able to do so.

    Could you please re-integrate your form with Dropbox to see if that makes any difference?

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    JotForm Support

    Answered by Mike_T on July 27, 2012 at 06:36 PM

    You can also download submission PDFs from Submissions page.

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    Answered by tazola on July 27, 2012 at 06:37 PM
    I have tried to reproduce but could not either. A client sent 7 documents
    by filling out the form 7 times and uploading a doc each time. 4 of the
    docs made it to the drop box. The other three were you your servers. If
    it happens again, I will shoot you an email.
    Thanks,
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    Answered by tazola on July 27, 2012 at 06:38 PM
    Thanks