Problem with ZOHO integration

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    orangetheoryfitnessnaples
    Asked on June 11, 2017 at 04:13 PM

    When I enter in my email and password to activate the integration it is giving me a "No such user" error. I have other forms that are intergrate with zoho and they are still working. However, I have recently changed my password in zoho and did not update anything in Jot form and my older connected forms are still working. I can find my authorization tokens in ZOHO but I do not know which one is for Jot Form. 

     

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    jonathan
    Answered on June 11, 2017 at 05:19 PM

    Can you please tell us which of your form you were having the issue? We will check it.

    I did checked the last form you accessed (CW1) on your account, but in my checking, the Zoho integration shows that it was already authenticated properly on the form.

    This means that the integration authentication process was completed.

     

    Please let us know if issue persist.

    Thanks.