What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am having issues with my form connecting to my PayPal for payments

    Asked by Sunniesbynessuuhhh on June 11, 2017 at 05:28 PM
    Page URL:

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    JotForm Support

    Answered by jonathan on June 11, 2017 at 05:44 PM

    I checked your Paypal form and I found that you have used and invalid Paypal account in the integration.

    Please update the integration configuration and provide your correct Paypal account. 

    Let us know if issue still persist.

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    Answered by Sunniesbynessuuhhh on June 11, 2017 at 06:43 PM
    I've tried it, let me fix and see if it helps
    Sent from my iPhone