What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I upgrade for only one month will I be charged for the following one?

    Asked by marbeli on June 11, 2017 at 08:55 PM

    buenas noches. Si yo quiero pagar el jotform solo por un mes. Al mes siguiente ya no me vuelven a debitar o si?

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    JotForm Support

    Answered by AIDAN on June 11, 2017 at 09:03 PM

    Please note that in order to upgrade your account for only one month, you would need to opt for the monthly subscription, and once you're upgraded you downgrade your subscription back to the Free status. That will schedule the downgrade of your account at the period's end, so you don't get charged automatically for next month.

    We have a guide on how to downgrade your subscription back to the Free status here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    I hope this helps. If you need further assistance please let us know. Thank you.

  • Profile Image

    Answered by marbeli on June 11, 2017 at 09:43 PM


    Osea, yo pago por un mes y antes de terminar un mes ya cambio al free otra vez. ? Y ahí no se renueva?
    Enviado desde mi dispositivo Samsung
    -------- Mensaje original --------
    De: JotForm
    Fecha: 11/6/17 21:03 (GMT-04:00)
    A: belenrodpri@gmail.com
    Asunto: Re: Price




    A new response has been received:






    Answered by

    AIDAN


    Please note that in order to upgrade your account
    for only one month, you would need to opt for the monthly subscription, and once
    you're upgraded you downgrade your subscription back to the Free status. That
    will schedule the downgrade of your account at the period's end, so you don't
    get charged automatically for next month.
    We have a guide on how to downgrade your subscription back to the Free status
    here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
    I hope this helps. If you need further assistance please let us know. Thank
    you.



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  • Profile Image
    JotForm Support

    Answered by AIDAN on June 11, 2017 at 09:48 PM

    Yes, if you downgrade your account back to the Free status before the end of your monthly upgrade period, then you won't be charged for the next month.