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  • Profile Image

    Sub-head word counter for field limit does not show on some of the large text fields.

    Asked by markmobs on June 12, 2017 at 12:31 AM

    I enlarged the large text field in both columns and rows, after which only two of 8 or 9 large text fields would show the sub-head word counter when the field limit is set.

    I have replaced the fields and undone/redone the settings without the sub-head word counter showing...except on two of the fields.

    Page URL:
    https://form.jotform.us/71567521392156

  • Profile Image

    Answered by William  on June 12, 2017 at 01:59 AM

    Hi,

    Are you referring to this form?

    https://www.screencast.com/t/pvPAlOljFlP

    I tried to add more than 30 characters, and there was not even a message to show the word counter on any of those fields.

    Can you provide me the steps to replicate the issue? So that I'll be able to advise you accordingly?

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 12, 2017 at 02:05 AM

    Hi there,

    Please add this custom CSS so that the sub-label of other Long Text Entry on your form will be visible:

    span#input_40-limit, 

    span#input_78-limit, 

    span#input_45-limit, 

    span#input_46-limit, 

    span#input_47-limit, 

    span#input_48-limit {

        font-size: 14px;

        color: #ffffff;

     

    Result:

    Cheers.