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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms embedded on SquareSpace is not being displayed.

    Asked by Crosslands on June 12, 2017 at 06:51 AM

     I am using three of your forms on a website I have made using squarespace. For some reason, only the top of the form is loading and the rest, including the submit button, is not displaying. It sometimes displays on a refresh.

     

    Please could you advise on this.

     

     

    Page URL:
    https://www.crosslands.fr/groupe-detude

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    Answered by csvital on June 12, 2017 at 07:07 AM

    Which browser are you using?

    We've displayed your form in google chrome and safari properly, it can be browser issue.

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    Answered by Aysnur on June 12, 2017 at 07:18 AM

    Hello Crosslands,

    Your forms are also visible in Int. Explorer, Firefox and Android Browser.

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    Answered by Crosslands on June 12, 2017 at 07:29 AM

    Hi,

     

    We're using chrome and safari. 

     

    It's on this page too - https://www.crosslands.fr/site-dapprentissage

     

     

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    JotForm Support

    Answered by ashwin_d on June 12, 2017 at 08:41 AM

    Hello Crosslands,

    I'm sorry for the trouble caused to you. 

    I did check your webpage where you have embedded your form and I am unable to replicate the issue in chrome or Safari browser. Form is being displayed without any problem. Please check the screenshot below:

     

    I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.

    Thank you!