What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our email is in bounce list

    Asked by eastcoastemeralds on June 12, 2017 at 02:33 PM


    Every time I log into our account it is coming us with a message saying our email address is on the bounce list.  It is also saying we do not have any forms when we send the link to people.  Please could you advise.

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    JotForm Support

    Answered by jonathan on June 12, 2017 at 03:48 PM

    I checked your account and I did found your email in bounce list

    I have fixed it now and removed the blocked email. New incoming email should now get through.

    Please let us know if issue still persist.