I currently have a form on a Wordpress site and it is not loading unless the page is refreshed. How do I correct this?

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    pthepolitician
    Asked on June 12, 2017 at 10:37 PM
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    John_Benson
    Answered on June 13, 2017 at 01:05 AM

    I was not able to see the form in the Page URL you provided. Are you referring to the "Submit Your Music" page?

    If yes, I was able to replicate the issue. The form will load when the page gets refreshed. Please try re-embedding the form using the iFrame Method. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let us know how it goes. If you have questions, please contact us again.

     

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    pthepolitician
    Answered on June 13, 2017 at 07:43 AM
    Yes....thats exactly what I was referring to....if you go to that page the
    form does not show up unless you bit the refresh button
    ...
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    John_Benson
    Answered on June 13, 2017 at 09:30 AM

    Please try to embed the form again but this time use the iFrame Method. Please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue persists, please let us know so we can investigate it further.