- pthepoliticianAsked on June 12, 2017 at 10:37 PMPage URL:
- JotForm SupportJohn_BensonAnswered on June 13, 2017 at 01:05 AM
I was not able to see the form in the Page URL you provided. Are you referring to the "Submit Your Music" page?
If yes, I was able to replicate the issue. The form will load when the page gets refreshed. Please try re-embedding the form using the iFrame Method. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Let us know how it goes. If you have questions, please contact us again.
- pthepoliticianAnswered on June 13, 2017 at 07:43 AMYes....thats exactly what I was referring to....if you go to that page the
form does not show up unless you bit the refresh button
- JotForm SupportJohn_BensonAnswered on June 13, 2017 at 09:30 AM
Please try to embed the form again but this time use the iFrame Method. Please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
If the issue persists, please let us know so we can investigate it further.