What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Followed instructions correctly and not using SSL.

    Asked by miamiopentour on June 13, 2017 at 12:25 AM

    Followed instructions correctly and not using SSL. Help?

    This is a re-post of a comment on How to use Custom Domains with Jotform

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    Answered by WilliamR on June 13, 2017 at 01:49 AM


    Please be advised that this changes requires DNS. Which in some cases would take 24-48 hours to propagate, depending on the hosting company.

    Anyway, I'd like to know more about your concern. Have you created the subdomain and point it to the CNAME custom.jotform2.com?

    If you have, then can I have the URL of your subdomain?