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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Hi, could you repair my form's integration with google drive? (The link is below)

    Asked by shrey241 on June 13, 2017 at 03:52 AM

    Here is the google drive integration address:

    https://drive.google.com/drive/folders/0B3kTqH9Y7rJtbjBvdWZEQ0pjTFU

     

    thanks

    Page URL:
    https://www.jotform.com/shrey241/report-transaction

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 13, 2017 at 04:20 AM

    I couldn't check your Google Drive since I don't have the access to it. 

    But I cloned and tested the form with my Google Drive Integration and it worked fine, all files were transferred to Google Drive:

    If the issue persists, could you please try to re-integrate your form with Google Drive, or you can share the Folder to us here so we can test.

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by shrey241 on June 13, 2017 at 05:18 AM

    My God, I've tried removing the integration then re integrating it again, but my previous records were not recorded.

    Now I've lost my original integration folder

    I want it to link with the old integration here

    https://drive.google.com/drive/folders/0B3kTqH9Y7rJtbjBvdWZEQ0pjTFU

    while the new one is here

    https://drive.google.com/drive/folders/0B0A68HWgASWBTzZaV2lnczNwMkU

     

    I'll give you the access if you could make the original linkage working

     

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 13, 2017 at 05:50 AM

    Actually you can keep the same folder like the previous one, just make sure that the folder and sub-folder are the same like before.

    So, make sure that the folder is the same:

    And the sub-folder is the same like before:

    I just tested and new responses were in the existing folder of the new integration.

    Please try and let us know if you need any further assistance.

    Thank you!