How do I reactivate my disabled forms?

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    centralcc
    Asked on June 13, 2017 at 09:20 AM
  • Profile Image
    mertkeskin
    Answered on June 13, 2017 at 09:50 AM

    Hello centralcc,

    Your form may be unsuitable for our Terms Of Use, so your account may be suspended.

    Please look this,

    https://www.jotform.com/help/8-Terms-of-Use

     

    We will look your account and help you as soon as possible.

    Thank you.

  • Profile Image
    John_Benson
    Answered on June 13, 2017 at 10:54 AM

    @centralcc

    I checked your account and I can see that it is over the limit. Upon further checking it, you have reached the monthly submissions limit. You have now 10 Payment submissions and that's the reason why your forms are not working. This image will appear in your form:

    You can either upgrade your account to any of our paid plans or you can wait for our monthly limit reset which happens every first day of the month.

    Related guides:
    https://www.jotform.com/help/331-How-to-Upgrade-My-Account