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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    NO emails working AND file upload not working

    Asked by bridgerjones on June 13, 2017 at 09:37 AM

    NO emails working AND file upload not working 

    Hey guys, this happens too often to run a business. We rely on these emails to process our orders.

    Also, files acceptable for upload changed without any updating of the form. We thought if left blank, then any file could be uploaded. We cannot afford to not be able to trust our forms. Yes, sometimes these problems seem to fix themselves, but that doesn't bring our customers back after being frustrated with our forms.

     

     

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    Answered by csvital on June 13, 2017 at 10:53 AM

    Hello bridgerjones,

    We are very sorry for the problem you are experiencing, could you give us your form id for produce a quick solution