form isn't working?

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    residentgeek
    Asked on July 29, 2012 at 02:11 AM

    created a new form for my website tonight..  added in the source code.. but it just shows a small white bar.. the form does not show up? 

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    gori-mathew
    Answered on July 29, 2012 at 03:29 AM

    Hi;

    Can you remove embeded form and try using iFrame codes when embedding.

    To get your iFrame embed codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame


    4.  Copy the codes provided by the Embed Form Wizard

    Notify us of how this solution works for you. We'll await your response. Thank you.

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    residentgeek
    Answered on July 29, 2012 at 02:00 PM

    the only way i can get even the embed the iframe to work is if i set it to where a large form is on the page.. if the background was transparent that might work..

    however.. it takes away from the aesthetic value of the design..  there was a reason I made the form on one line.. I want it to be thin at the bottom of the page..  

    if there is not an option to make the contact form thin on one line.. then jotform simply will not work.

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    jeanettebmz
    Answered on July 29, 2012 at 02:13 PM

    @residengeek

    Could you please provide me the exact URL of your page, where you embedded the form's code? I want to check further the "live" code and determined what would be the issue.

     

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    residentgeek
    Answered on July 29, 2012 at 02:23 PM

    http://connect-me.com/ is the only page that this is dealing with.. 

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    pinoytech
    Answered on July 29, 2012 at 02:44 PM

    Hi,

    To fixed this issue, first follow this article on how to make transparent background then remove your form source code in your website and re-embed your form code using iFrame.

    Here's your iFrame code:

    <iframe allowtransparency="true" src="//www.jotform.us/form/22100820556139" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

    If you need further assistance, feel free to contact us again anytime.

    Thank you!

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    residentgeek
    Answered on July 29, 2012 at 03:10 PM

    okay.. how do i make the form to be no more than like  100 pixels high? or is that possible?

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    pinoytech
    Answered on July 29, 2012 at 03:17 PM

    Just simply change the height of your iFrame code.

    <iframe allowtransparency="true" src="//www.jotform.us/form/22100820556139" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

    Feel free to contact us again if you need further assistance.

    Thank you!