Form created by sub-user is not showing

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    Asked on June 13, 2017 at 11:32 AM

    I have created a sub-user for Vossler at utk dot edu and she created a form but I cannot see it in "My Forms".

    This is a re-post of a comment on How to Share Forms with a Sub-Account User

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    Answered on June 13, 2017 at 01:28 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.

    Your sub-user should have created the form in the Shared folder so that you can see it in your My Forms page.

    The sub-user may also drag the form towards the Shared folder. Please check this guide for more details:

    Please provide the username or email address of the sub-user you're referring to so that we can further investigate.

    Hope that helps. Thank you.