What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    account disabled

    Asked by Domenico on July 29, 2012 at 12:49 PM

    hello i received an email about account disabling due to reach limits.  i tryed to have access to my account to see statistics but it seems no more account are active with my username 40canones. Why? i remember limits wasonly to a certain number of subscrition `/ month but i read that at the end of the month account will be renabled...I need to show statistics to the owner of the site to show them benefits of jotform and convince them to upgrade...

  • Profile Image

    Answered by gori-mathew on July 29, 2012 at 01:10 PM

    Hi Domenico;

    I checked your account and found out that you have reached Free account forms quota limit of 100. Yes, we will have your account reset to zero at 1st day of the fllowing month. You can check on our pricing policy link for more details on our packages, Pricing Page

    If you intend to receive more quota allocation than 100 forms, you need to upgrade your account and can take advantage of our discounted yearly or bi-yearly subscription. You can check the prices of the three packages on these links:

    Premium: http://www.jotform.net/upgrade
    Professional: http://www.jotform.net/upgrade_professional