What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded form timing out

    Asked by MetalsTreatment on June 13, 2017 at 02:04 PM

    We have a form embed on our site and 3 times in the last few days people have emailed in saying the form either would not send or timed-out, is there any way to check on this for me?

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    JotForm Support

    Answered by Mike on June 13, 2017 at 03:34 PM

    The current form embed code seems to be not working properly on your web page.

    Please re-embed the form using a fresh code. I would like to suggest using an iFrame code.

    Getting the form iFrame code

    Please give it a try and let us know if you need any further assistance.