None of my forms on Xara appear properly in the desktop, tablet and smartphone

  • Profile Image
    dhebe
    Asked on June 13, 2017 at 04:32 PM

    'jotformforum_1144463@interlogy.com'

    Hello,

    there was no satisfying answer on jotformforum. My problem still remains unsolved: The website www.jures-fachseminare.de has 3 forms on 2 pages:

    http://www.jures-fachseminare.de/anmeldung_verkehrsrecht-strafrecht.htm   and

    http://www.jures-fachseminare.de/anmeldung_familienrecht.htm  

    None of them appear properly in the desktop, tablet and smartphone format.

    There is only one exception: Crome, desktop format only, show the forms.
    In all other applications (browsers and screen sizes) the appearance is "hopping" or the forms are not visible.

    I exactly followed the XARA procedure and tried all embedding methods .

    Again: Please find a solution!

    Kind regards, Dieter

  • Profile Image
    Welvin
    Answered on June 13, 2017 at 06:31 PM

    Your previous thread is already assigned to our developer and waiting for an update. You should receive a reply on that thread once our developer found a solution for the problem. 

    For the meantime, try the following:

    1. For the form here http://www.jures-fachseminare.de/anmeldung_familienrecht.htm. Use the following iframe embed codes respectively. Note that the script tags has been removed from the iframe. 

    Top form:

    <iframe id="JotFormIFrame-71315022377348" allowtransparency="true" src="https://form.jotformeu.com/71315022377348" frameborder="0" style="width:100%; height:980px; border:none;" scrolling="no"> </iframe>

    Bottom form:

    <iframe id="JotFormIFrame-71318697077366" allowtransparency="true" src="https://form.jotformeu.com/71318697077366" frameborder="0" style="width:100%; height:550px; border:none;" scrolling="no"> </iframe>

     

    2. For the form here http://www.jures-fachseminare.de/anmeldung_verkehrsrecht-strafrecht.htm, use the following embed code:

    Top form:

    <iframe id="JotFormIFrame-62887746821369" allowtransparency="true" src="https://form.jotformeu.com/dhebe/anmeldung-verkehrsrecht-strafrecht" frameborder="0" style="width:100%; height:1050px; border:none;" scrolling="no"> </iframe>

    Bottom form:

    <iframe id="JotFormIFrame-71318697077366" allowtransparency="true" src="https://form.jotformeu.com/71318697077366" frameborder="0" style="width:100%; height:550px; border:none;" scrolling="no"> </iframe>

     

     

    If the above iframe won't work, please try embedding the forms as a "webpage" on Xara. I cannot seem to find this guide from Xara, but I was able to do this on a Trial license before and I'm sure Xara still has this option. 

  • Profile Image
    Welvin
    Answered on June 13, 2017 at 06:32 PM

    Here's a graphic from the Widgets section of Xara. Other widgets > Embed as a webpage widget option;

  • Profile Image
    Dieter
    Answered on June 17, 2017 at 09:24 PM

    Hello Welvin,

    thanks for the iframe codes for the 3 forms. They work perfectly onboth webpages.

    I didn't need to try the Xara webpage widget options.

    Kind regards,

    Dieter

  • Profile Image
    EltonCris
    Answered on August 01, 2017 at 01:46 AM

    We are glad that it worked for you.

    Should you have any other questions, feel free to open a new thread.

    Regards